Shipping & Returns

Free shipping on every order

All orders ship free to the United States. Orders are processed within 1 to 2 business days and delivered in 5 to 8 business days. You will receive a tracking number by email as soon as your order ships. Full details in our Shipping Policy.

60-Day "She Loves It" Guarantee

If your cat doesn't use her Mavelle mat, contact us within 60 days of delivery and we will refund you in full, even if the mat has been used and washed. Full details in our Refund & Return Policy.

How to start a return

Email support@getmavelle.com with your order number. We reply within 24 hours.